Vanomobil Rental
Frequently asked questions (FAQ)
Leaving soon on a Vanomobil rental adventure? Here you can ask all your practical questions before, during or after your rental adventure.
Before you leave on a rental adventure
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The rental price on the offer includes VAT 21% incl, professional explanation, toilet product, fitted sheets or mattress protectors, gas consumption, comprehensive insurance, fire, theft, assistance and repatriation insurance (VAB 24h/24h), glass breakage, natural disasters, animal collision and stray wildlife.
Possible additional costs are the rental of Travel Packs, extra kilometres driven, fuel, any fines or damages.
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You can quickly check the current availability via our website and book online immediately. Is your desired motorhome not available? We are happy to help you with an equivalent alternative. Feel free to contact us via renting@vanomobil.be or +32 56 430 181.
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We recommend booking your favourite motorhome as soon as possible. The earlier you book, the greater the choice of available motorhomes.
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Absolutely! If the model is available in the showroom or not rented out, you can come and view the camper by appointment.
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The deposit is transferred one week before collection or the day of departure by bank transfer. The deposit is equal to the amount of the exemption from comprehensive insurance. The amount of the deposit depends on the model of the motorhome.
Minicampers & campervans = 1200 euros
Alcove & profiled = 1500 euros
Integrated = 1900 eurosWe also require an additional deposit in the following cases:
€ 250 extra for drivers < 23 years old
€ 500 extra for pets
50% extra for winter trips -
Sure, we only ask that you provide driver details before the trip (copy of driving licence and ID card required)
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The cars are provided with comprehensive insurance with the exception of the exemption amounting to the deposit. The insurance covers: fire and theft, assistance and repatriation, glass breakage, natural disasters, animal collision and stray game.
It is possible to take out additional cancellation insurance.
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The service costs include administration costs, the preparation and testing of the motorhome and a professional explanation.
This concerns a fixed amount based on the camper model to which the rental motorhome belongs:Minicampers & campervans: € 195
Alcove - semi-integrated & integrated: € 210 -
When booking online, we require a 30% deposit. For reservations made within 30 days before departure or for amounts below €950, the full rental amount must be paid immediately. The remaining balance must be paid no later than 4 weeks before departure.
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When booking online, you pay an advance of 30% of the rent. If the total rental amount is less than €950, the full amount will be paid immediately.
Even for reservations less than 4 weeks before departure, the full rental amount must be paid immediately. You pay the remaining balance no later than 4 weeks before departure.You pay the deposit when you pick up the motorhome or at least one week before departure by bank transfer.
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From 2-week rentals onwards, you enjoy unlimited mileage.
Less than 2 weeks rental: 250 km/day included
e.g. 750km per weekend
e.g. 1750km per week
extra kilometres at € 0.30/km -
Our minimum rental periods vary depending on the season:
Low season: min. 3 days
Mid season: min. 7 days
High season: min. 10 days -
Collection of the motorhome is by appointment in the afternoon.
Pick-up is usually around 15h, but if an earlier time is possible, we will inform you beforehand. -
Electric cable, water hose, toilet product, ramps, gas bottles, fluorescent jackets, warning triangle, first aid kit, bicycle rack (optional for certain models)
Please note: the bike rack is optional for mini campers and campervans. We provide a specially adapted bike rack that allows the rear doors to open while the bikes remain on the rack (€49/trip).
Discover our additional travel packs here -
The Vanomobil Travel Packs provide all the extra equipment you could wish for your rental adventure! Rent our kitchen boxes now:
From €49/trip vat incl.
Every campervan may be equipped with a kitchen unit, but you won't get very far without pots and pans. Thanks to our Kitchen Pack, you can cook in peace and then enjoy your creations.
Discover our additional travel packs here
The Kitchen Pack includes: 1x coffee filter • 1x bread knife • 1x paring knife • 1x kitchen knife • 1x scissors • 2x pan trivet • 1x cooking pot + lid • 1x frying pan + lid • 1x frying pan without lid - 2x cutting board - 1x salad bowl - 1x salad cutlery - 4x fork - 4x knife - 4x spoon - 4x coffee spoon - 4x large plate - 4x small plate • 4x mug • 4x bowl • 4x glass • 1x protection for glasses -
From €49/trip vat incl.
Aperitif under the awning or a blissful BBQ on the beach? Table and chairs are indispensable for any motorhome trip. The Outdoor Pack is available for 2 or 4 people.
Outdoor Pack 2 persons: small folding table + 2 folding chairs €49/trip
Discover our additional travel packs here
Outdoor Pack 4 persons: small folding table + 4 folding chairs €74/trip -
We provide a mattress protector/sheet on the mattresses. Duvets, duvet covers, pillows and pillowcases must be provided by yourself.
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Absolutely, the faithful four-legged friend can definitely come along on the trip. However, the deposit is increased by 500 euro. If no damage by your pet is found upon arrival and if the motorhome is returned clean, you will receive this deposit back.
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A driver's licence B is sufficient for all our rental motorhomes.
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When collecting the motorhome, the driver should bring his driving licence and identity card.
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Drivers must be min 18 years old. For drivers younger than 23, the deposit is increased by €250.
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No, it is forbidden to smoke inside the motorhome.
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The day of collection goes very smoothly. One of the colleagues will welcome you and go over the necessary (board) documents with you. Then the operation of the motorhome will be explained to you from A-Z so that you can have a carefree holiday. Don't forget to bring the drivers' licences and identity cards. All this takes just under an hour.
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Our motorhomes allow you to travel to just about any European country. Want to make sure your destination is covered by the insurance? Then contact your local Vanomobil branch.
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It is certainly possible to go on winter holidays with our motorhomes. We ask for an extra 50% deposit for winter trips. If required, we provide the motorhome with winter tyres and snow chains.
During your rental adventure
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Vanomobil provides an environmental vignette for France and Germany. If you travel to another country, the cost of local road and environmental vignettes is borne by the hirer.
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This is very much country-dependent. Before travelling, it is best to check local laws. However, we do not recommend wild camping. If you do, keep these tips in mind:
- do not disturb local residents,
- do not make any noise and do not leave any rubbish behind
- there is no harm in asking the owner or police for permission beforehand. -
For €3.5/day incl. VAT, we offer secure storage for your car during the period of the trip.
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Fuel and AdBlue consumption are at the tenant's expense. On departure, motorhomes are delivered with a full fuel and AdBlue tank. Please return the motorhome with a full diesel and AdBlue tank.
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The dimensions of the motorhome will be found on a sticker on the top left of the driver.
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In case of accident or breakdown, contact Vanomobil as soon as possible. All our rental customers benefit from 24-hour roadside assistance provided by the VAB.
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In case of accident or breakdown, you should contact Vanomobil as soon as possible. We ask you to deliver the collision form to Vanomobil within 24 hours.
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A colleague is always available for emergencies.
After opening hours:
For emergencies, you can reach a colleague between 8am and 9am and from 6pm to 10pm on the number: 0477 070 717
On Saturdays, Sundays and public holidays, this is from 8am to 10pm.
Preferably via WhatsApp, you will be called back within 2h.
During opening hours, please call: 056 430 181
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The rental cars are equipped with a multimedia system (compatible with Android Auto or CarPlay) or an integrated navigation system.
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Yes! Taking bicycles with you on holiday is no problem! Many motorhomes already have a bicycle rack as standard. Only on campervans and mini campers is a bicycle rack optional.
Coming back from your rental adventure
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It is not possible to return the motorhome to another Vanomobil branch. We expect the motorhome to be returned to the branch where it was collected.
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We are happy to receive the motorhome:
- neatly cleaned inside & outside
- with an empty toilet cassette
- with an empty waste water tank
- with polished travel packs
- fully refuelled: diesel & AdBlueIf this is not the case, the following amounts will be kept from the deposit:
- 75 euro = polished exterior
- Less 100 euros = interior cleaning
- 25 euros Emptying toilet cassette or holding tank
- 25 euros for cleaning Travel PacksThe fresh water does not need to be refilled.
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No, the renter should not clean the roof of the motorhome.
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We expect the motorhome back BEFORE 10am on the day of arrival.
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If you have committed a traffic violation with the motorhome, it will only come to us afterwards (number plate Vanomobil). This means that Vanomobil has extra administrative work to assign the offence and settle the costs, therefore a 25 euro administration fee is added to the amount of the fine. Thank you for understanding.
